Retail Operations Coordinator

Key Responsibilities

1. P&P are created in accordance with the business needs, are 100% accurate and are always up to date.
2. Daily and weekly reports are prepared accurately and in a timely manner.
3. Administrative tasks and reports are completed accurately and within the required timeframe.
4. Weekly reports on clients’ details entered into the database are checked and reported to the stores and the retail team.
5. Stores’ client database is managed in line with business expectations.
6. Stores acquire and grow the Zimmermann client database accurately ensuring full compliance with local legislation (e.g., GDPR).
7. Clients are contacted in compliance with local legislation (e.g., GDPR).
8. Retail budgets are prepared accurately and in a timely manner.
9. Retail operations costs are controlled according to budget.
10. Stores’ sales targets are achieved.
11. Packaging and stationery budgets are prepared and managed according to the stores’ needs.
12. Packaging stock take is conducted monthly.
13. Stores retail activities are managed in line with needs of business.
14. Retail projects are prepared with accuracy and in a timely manner.
15. Store opening checklist is prepared and maintained with accuracy.
16. Communication with the team is conducted in a professional and timely manner.
17. Launches, VIP Events, VIP Sale Preview and In-Store Events are communicated to the stores in a timely manner.
18. Stores’ WHS is compliant with local legislation.
19. Administrative tasks and reports are completed within the required timeframe and without errors.
20. Zimmermann’s P&P are adhered to at all times.

What You’ll Need To Succeed

1. The applicant should have previous experience in a leadership role within a fashion retail store.
2. Currently based in the UAE.
3. Arabic language would be an additional benefit for this role.