Retail Business Analyst

Position: Retail Business Analyst

Location: ECCO Middle East, Dubai, United Arab Emirates

Job Summary

The Retail Business Analyst is responsible for analyzing and optimizing retail operations to improve performance, efficiency, and profitability. Their primary responsibility is to examine data related to sales, inventory, customer behavior, and market trends to help businesses make informed decisions. Retail business analysts play a critical role in identifying growth opportunities, streamlining processes, and enhancing the customer experience in retail environments.

Key Responsibilities:

• Data Analysis: Analyzing large sets of data to identify trends, patterns, and areas of improvement, including sales data, inventory levels, customer demographics, and purchasing behaviors.
• Sales Forecasting: Using historical data to predict future sales trends and demand, helping retailers make strategic decisions on inventory levels and staffing needs.
• Inventory Management: Evaluating inventory turnover, stock levels, and supply chain efficiency to minimize costs and reduce stockouts or overstock situations.
• Customer Insights: Gathering and analyzing data on customer preferences and shopping behaviors to help tailor marketing strategies, product offerings, and store layouts.
• Reporting: Preparing reports and presentations for senior management that provide actionable insights, including creating dashboards, visualizing data, and highlighting key metrics.
• Market Research: Keeping an eye on market trends, competitor activities, and customer sentiment to guide product assortment decisions and pricing strategies.
• Process Optimization: Identifying inefficiencies within store operations and supply chains, recommending ways to streamline processes, reduce costs, and improve the customer experience.
• Performance Tracking: Monitoring KPIs (Key Performance Indicators) such as sales growth, conversion rates, average transaction value, and customer satisfaction metrics.

What Do We Offer:

• An international, informal work environment in our brand new office in Dubai, Middle East
• 2 free pairs of ECCO shoes per year
• 50% discount on 10 pairs of ECCO shoes or ECCO accessories per year
• Medical Insurance

Join Us

At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow. Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code.