Restaurant Manager In Room Dining

KEY DUTIES AND RESPONSIBILITIES:

• Providing overall leadership and management of the in-room dining services of the hotel.
• To interact with guests, suppliers, and other partners as required to ensure maximum guest satisfaction and maximize the returns to the hotel.
• To motivate and supervise all employees involved in the provision of in-room dining and ensure that the service they deliver is in line with the best Anantara service standards.
• With the hotel training manager, identify training needs and develop and deliver the required training for department employees to meet the needs of the business. Support the training of Departmental Trainers to continue to improve hotel service levels.
• To be aware of the best external competitor offerings in the local market and to continually work with hotel colleagues to improve our own offerings with the goal of being the best in the market for creativity, service, choice, and value for money.
• Coordinates with the purchasing department of the hotel for specific purchasing requirements relating to Room Service.
• To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel.
• To schedule and arrange private parties in rooms as per the request of the guest.

Qualifications:

• Previous experience in In Room Dining operations management role.
• Passion for leadership and teamwork.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.
• College diploma in Hotel Management or related field.
• Experience in bar management and menu engineering.

Additional Information:

Relocate to remote area.

Remote Work:

No

Employment Type:

Full-time

Key Skills:
Hospitality Management, Inventory Control, Hotel Experience, Hospitality Experience, Management Experience, POS, Cleaning Experience, Leadership Experience, Supervising Experience.
Experience: years
Vacancy: 1