Restaurant Manager

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are seeking a dynamic and experienced Restaurant Manager to join our team at SO/Uptown Dubai. As a Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring exceptional guest experiences, and leading a diverse team in a vibrant, multicultural environment.

1. Manage daily restaurant operations, including staff scheduling, inventory control, and quality assurance.
2. Develop and implement strategies to enhance customer satisfaction and increase revenue.
3. Lead, motivate, and train a diverse team of restaurant staff to maintain high service standards.
4. Ensure compliance with food safety regulations and maintain a clean, safe dining environment.
5. Analyze financial reports, manage budgets, and implement cost-saving measures without compromising quality.
6. Collaborate with the culinary team to develop innovative menu items and promotional offerings.
7. Handle guest complaints and feedback professionally, striving for prompt resolution.
8. Coordinate with other departments to ensure seamless hotel operations.
9. Stay updated on industry trends and implement best practices to improve restaurant performance.
10. Organize and oversee special events, promotions, and themed dining experiences.

Qualifications

1. Proven experience as a Restaurant Manager or in a similar leadership role within the food and beverage industry.
2. Bachelor's degree in Hospitality Management or related field preferred.
3. Strong leadership, communication, and organizational skills.
4. Demonstrated ability to work flexible hours, including nights, weekends, and holidays.
5. Proficiency in restaurant management software and point-of-sale systems.
6. Customer-focused mindset with a passion for delivering memorable dining experiences.
7. Food safety certification and thorough knowledge of food and beverage regulations.
8. Excellent inventory management and cost control skills.
9. Experience in staff training and development.
10. Strong problem-solving and conflict resolution abilities.
11. Adaptability to work in a fast-paced, multicultural environment.
12. Innovative approach to menu development and promotional strategies.
13. Proficiency in financial management and budget analysis.