Restaurant Host/Hostess

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

A little taste of your day-to-day

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
  
  • Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.
  • Maintain impeccable uniform and personal presentation standards in accordance with hotel policy.
  • Welcome guests to the Restaurant, by using the Restaurant name.
  • Inquire if they have a reservation and note it in the reservation book if they do.
  • Create a reservation for them with their dining preferences if they do not and note it in the reservation book.
  • Be attentive to guest requests.
• Escort guests to their preferred or reserved table and seat them according to restaurant standards.
• Take telephone bookings and document in the Reservation system according to restaurant standards.
• Train servers and runners as per SOP.
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.
• Maintain cleanliness of hostess stations, all menus, and drink menus.
• Assist with food and beverage service as needed.
• Maintain detailed knowledge of the menu, including daily specials.
• Keep current information on all general activities of the hotel.
• Perform related administrative tasks.
• Execute any reasonable tasks as instructed by the Manager.

What we need from you

• Ability to work in a team and in different functions.
• Warm and inviting personality.
• Ability to think calmly under pressure.
• Willingness to learn open-mindedly.
• Willingness to work with a flexible schedule and respond positively to changing requirements.
• Passion for food and curiosity for something new.
• Basic organization skills in restaurant operation.

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life, including impressive room discounts and some of the best training in the business.