Restaurant General Manager - High end standalone

Restaurant General Manager Dubai

High-end standalone restaurant

JOB PROFILE DESCRIPTION:

• Experience required as GM or AGM
• Experience in a lifestyle upscale standalone restaurant for an International Group renowned in this segment (mandatory)
• Experience in Dubai or the Middle East

ROLES AND RESPONSIBILITIES

• Formulate and administer company policies directing and coordinating all Divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.
• Review analyses of activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives.
• Oversee departments to review production and operating reports and resolve operational and facility problems to ensure minimum costs and prevent operational delays.
• Confer with subordinate administration and other administrative personnel to review achievements and discuss required changes in goals or objectives.
• Review and approve preparation of accounting analysis for budgetary planning, production efficiency, financial reporting, and capital expenditures.
• Review operations and plans to meet requirements for sales planning and develop new markets.
• Oversee guest experience and attract new clientele.
• Provide leadership for employee relations through effective communication, coaching, training, and development.
• Understand, establish, and deliver the business model of what makes the brand.
• Identify, hire, and develop a team in line with Brand Expectations.
• Monitor operations and deliver the best possible outcomes.
• Mentor and monitor the management team, promoting ownership and accountability.
• Develop marketing strategies to support operational goals.
• Ensure compliance with food and beverage curriculum quality assurance and Health and Safety standards.
• Utilize financial knowledge to produce and follow up on budgets while maximizing outlet financial outcomes without compromising quality.
• Report directly to the DO; the role requires a visionary who is driven and decisive with a proven track record of leading high-value business performance.
• Support the DO in developing and directing strategy toward the profitable growth and operation of the Group.
• Develop strategic operating plans reflecting the longer-term objectives and priorities established by the DO and brand direction.
• Maintain ongoing transparent dialogue with the DO to ensure they are kept up to date with day-to-day activities.
• Lead on the execution and further development of the shared vision and mission for the organization.
• Ensure appropriate operational planning and quality assurance control systems are in place and complied with.
• Ensure appropriate financial planning and control systems are in place and complied with.
• Identify and develop new opportunities for the organization to sustain growth.
• Manage the organization's technological infrastructure and information systems.
• Provide strategic advice and guidance to the DO and Partners regarding industry developments and appropriate policies.
• Develop and maintain an effective marketing and public relations strategy to promote services to a wider audience.
• Ensure that the operating objectives and standards of performance are owned by management and all employees.
• Implement Group policies and procedures successfully.
• Build and maintain an effective management team.
• Monitor operating and financial results against plans and budgets, taking remedial action where necessary.
• Represent the Group to major customers and professional associations.
• Act as a role model and drive continuous development through the Compliance Strategy and Quality Improvement Plan.
• Ensure compliance with Health and Safety legislation internally and externally.
• Embed a mindset of continuous improvement in all activities.
• Stay abreast of industry news and market forces that may influence the organization.
• Review and influence social, political, economic, technical, and legal factors within the sector environment.

ESSENTIAL FUNCTIONS

• Ability to audit and monitor the quality of outputs; demonstrable experience of delivery against specified protocols/procedures.
• Ability to build and develop relationships with internal employees, strategic partners, and external organizations; capable of resolving conflict.
• Leadership: Able to oversee the management team and bring added value while challenging them to foster growth and development.
• Self-directed and resourceful; able to manage own time and work autonomously with drive and enthusiasm.
• Excellent written, verbal, and presentation skills.
• Commercial awareness: able to demonstrate contributions to maximizing commercial performance.
• Customer focus: works to understand customer needs and strives to exceed expectations.
• Planning and organizing: demonstrable experience in managing tasks and deadlines; able to resolve conflicting priorities.
• Flexibility to work at multiple locations with travel and flexible working hours.
• Excellent IT skills: competency in PowerPoint, Microsoft Word, Outlook, Excel, and Internet Explorer.

EDUCATION AND QUALIFICATIONS

• University Degree in Business Administration, Economics, Finance, or equivalent qualifications.
• Minimum 5 years of experience at Senior Management level.
• Highly developed experience in setting strategic direction.
• Experience in producing and developing strategic business plans and personal development plans.
• Experience in a target-driven environment and managing a senior team.
• Experience in developing and maintaining a business development network.
• Capacity to encourage innovation and creativity within the organization.
• Excellent presentation skills.
• Excellent communication skills, both written and oral.
• A leader demonstrating high levels of decision-making and influence.