Restaurant General Manager

Mandarin Oriental Hotel Group
Dubai
AED 50,000 - 200,000
Job description

Job Responsibilities

  1. Assist the Director and Assistant Director of Food & Beverage in planning, organizing, and executing all aspects of food and beverage operations.
  2. Oversee all operational and administrative aspects including staffing, training, menu development, and financial performance, ensuring exceptional service, culinary excellence, and profitability.
  3. Enforce and monitor that all operational standards, as per established policies, SOPs, hygiene, safety, and quality measures are in place at all times.
  4. Assist in developing and implementing cost control measures to optimize profitability without compromising quality.
  5. Collaborate with the respective culinary leaders and the hotel's management team to integrate restaurant operations with overall hotel objectives, to maximize revenue-generating opportunities in line with market demands.
  6. Monitor and analyze key performance metrics to identify improvement areas and implement enhancement strategies.
  7. Cultivate relationships with guests, suppliers, and industry partners to enhance the restaurant's reputation and visibility.
  8. Foster a culture of teamwork, collaboration, and continuous improvement among the restaurant colleagues.
  9. Train, evaluate, and schedule all colleagues per the applicable standards, and policies and as per the overall business requirements.

Qualifications

  1. Minimum 3 years experience working in a luxury hotel environment. Middle East experience is an advantage.
  2. Minimum of 2 years of F&B experience within a luxury hotel or fine dining environment. A hotel pre-opening experience is an advantage.
  3. Proficiency in hotel management software; prior experience with PSMS is an advantage.
  4. With a Senior High School Diploma or equivalent. An advantage is a vocational Diploma in Hospitality and/or a Bachelor’s degree in hospitality/Hotel/Business Management.
  5. Strong interpersonal and communication skills, with the ability to interact effectively with guests, colleagues, and stakeholders at all levels.
  6. Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
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