Resourcing Manager

Roles and Responsibilities

• Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed.
• Ensure the right caliber and quality of applicants before sending to the Department Heads, taking into consideration IHG’s focus on Diversity, Equity & Inclusion, healthy gender balance, healthy nationality mix, People of Determination, Localization amongst others.
• Develop strategy and tools for talent attraction and retention. Work with the Director of Human Resources to implement projects and effective processes to attract luxury profiles.
• Implement the necessary metrics to understand trends and opportunities of total Recruitment including Recruitment Forecast, Pipeline, Turnover, etc.
• Maintain healthy relations with all key department heads, understand their hiring requirements, and ensure timely hiring support as needed, maintaining a proactive approach to resourcing, identifying challenges, and providing resourcing solutions.
• Timely management of all vacancies posted on E Careers, including consistency of adverts and time to fill.
• Ensure the accuracy of the Arrival list, Internal Applications Tracker, and Recruitment Tracker.
• Ensure the accuracy of all contracts prepared and timely communication with all new joiners.
• Implement and manage Social Media as attraction and retention tools.
• Maintain effective relationships with all agencies and business partners, ensuring timely payments of invoices.
• Close maximum positions through E Careers to save on agency costs.
• As the Assistant Manager for Talent Resourcing, you will be managing the end-to-end Recruitment for the InterContinental Ras Al Khaimah Resort & Spa. The Talent Resourcing Coordinator in charge of Recruitments would be reporting to you.
• Ensure adequate support, direction, guidance, and motivation is provided to the Talent Resourcing Coordinator, Public Relations Officers, and Talent Resourcing intern (if available), to perform to their best ability.
• Ensure all resourcing processes and administrative tasks are followed explicitly and conducted in a timely manner.
• Manage the resourcing platforms MyRecruit for all approved vacancies.
• Ensure the Arrival List is updated at all times with details of all new joiners, including allocated accommodation details in coordination with Housing in charge and Talent Resourcing Coordinator.
• Ensure the Recruitment Tracker is updated at all times to provide full visibility of the recruitment cycle to all department heads.
• Ensure the Internal Job Board and Internal Applications Tracker are updated at all times, and Room to grow success stories and new joiners announcements are displayed.
• Work with the L&Q Manager to manage the Intern platform and ensure a proactive approach in supporting all departments with interns within established parameters.
• Collaborate with the Director of Human Resources and L&Q Manager to prepare and follow through hotel succession plans.
• Be responsible for the accuracy of all contracts for new joiners and all status change notices for internal promotions and transfers.
• Ensure that all recruitments, promotions, and transfers are aligned with the approved/set hotel Budget.
• Manage the Invoicing Cycle by ensuring regular payments to the agencies are made.
• Responsible for implementing the “total candidate experience” processes to ensure both external candidates and employees experience the IHG Commitment, Room to belong.

Desired Candidate Profile

• Responsible for interviewing all candidates for Job bands 6 and above vacancies and ensuring appropriate correspondence is sent to all CVs coming into the Human Resources department.
• Perform all additional tasks as directed by the Human Resources management team.
  

What We Need from You?

• Minimum academic requirements – bachelor’s degree/Diploma within Business/HR/Hospitality
• High level of passion for finding the right talents
• Meticulous; has high attention to details and an eye for luxury talents.
• Excellent communication skills across all mediums – presentation, telephone, correspondence, face-to-face, etc., including a high level of impact and influence.
• High level of common sense and skills in problem-solving and decision-making.
• 2 years of HR experience or a minimum of 4 years of professional experience as part of a resourcing team in a comparable industry.
• Minimum of 1 year of managerial experience.
• Experience using an online recruitment system and competency-based interviewing techniques.
• Strong communication skills.
• Strong system and data analysis skills.
• Strong interpersonal skills.