Residences Amenities Attendant

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

What you will do:

1. Check, clean and restock all residential area washrooms, residential lobby, mail room, residential corridors, and all common areas (e.g., meeting room, theatre, residents lounge, etc.) and heart-of-house space (inclusive of office space, etc.).
2. Anticipate residents' needs and take ownership of concerns and requests; act decisively to ensure satisfaction. Offer a special personalized touch when an opportunity is presented.
3. Clean and self-inspect public areas as assigned and in accordance with Four Seasons standards.
4. Clean all common areas including elevators/lifts, elevator/lift doors, windows, carpets, as well as collect garbage/trash throughout the property.
5. Maintain all equipment and supplies and use them in a proper manner.
6. Keep Housekeeping storage areas tidy and correctly stocked and closed at all times when not in use. Ensure working equipment is always clean, tidy, and in good working order. Report any malfunctioning equipment.
7. Maintain cleanliness, inventory, set-ups, and standards in the locker rooms, pool, and fitness center and have the ability to provide proper and safe operation of the equipment in these areas.
8. Work closely with the Facilities Manager to administer preventive maintenance procedures and limit equipment downtime by ensuring proper use and care. Report equipment malfunctions promptly and accurately.
9. Ensure compliance with checklists by walking and ensuring all areas of locker rooms are well maintained, stocked, and cleaned to ensure high-quality presentation and repair of all locker room equipment.
10. Handle soiled linen from common areas (health club, spa, pool) and ensure clean laundry is placed.
11. Handle locker keys and keep them inventoried.
12. Regularly check locker rooms. Ensure all surfaces are clean. Restock all supplies including toilet paper, toiletries, towels, and hand towels.

What you will bring:

1. Fluent in English, reading and writing.
2. Secondary education.
3. Possess a high degree of product knowledge and relevant technical skills.
4. Ability to work with minimal supervision.