Reservation Agent

Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they can expect upon arrival!

What is in it for you:

1. Employee benefit card offering discounted rates in Accor worldwide
2. Learning programs through our Academies
3. Opportunity to develop your talent and grow within your property and across the world!
4. Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

1. Consistently offer exceptional friendly and engaging service
2. Ensure the best selection for the guest and maximize revenue through upselling
3. Recommend property facilities and assist guests with information and special requests
4. Book room reservation requests, enter rooming lists, and update accurate information in the system

Qualifications:

• Minimum 1 year as a Reservations Agent
• Knowledge of Accor Distribution and Reservation systems is preferable

Remote Work: No

Employment Type: Full-time