Relationship Manager - Emiratization

First Abu Dhabi Bank

Abu Dhabi

AED 60,000 - 100,000

Job description

Generic Accountability :

Manage account relationships
Ensure that all related work is completed on time and meet the TAT
Checking timely reports and documents
Updating the Head of the Department on the status of relationships on a periodical basis.
Responsible for providing customer with the best of the services at all times.
Closely monitor the relationships handled and keeping updated with each case.
Follow with other department for completion of transaction.
Monitoring the timely completion and signing of credit proposals / applications.
Monitoring and reviewing existing portfolio in a timely manner and keep a track of market intelligence, updating the Head of the Department as per the requirement.
Drive the sales activities of the team, giving regular guidance & coaching and monitoring progress.
Acting as role model, recognizing good performers and through effective use of coaching, identify training needs, career progression and succession planning, reinforcing sales and service culture and sharing best practices.
Setting up meetings with new clients.
Ensuring team target is achieved on both funded / non funded.
Ensure credit reviews are completed on time, quality credit assessments are made, operational controls are in place, and problem accounts are identified on time. Through prudent use of lending limits, regular communication with CRM, clear guidelines to team members.

Qualifications:

3-5 years' relevant experience in the banking sector with regular progression up to the assistant relationship manager function
Strong customer focus and service quality