Relationship Manager

Skill Farm Members are invited to apply for the following role:

Responsibilities:

1. Manage the portfolio to achieve growth in liabilities, FX, fees, trade transactions, investments, and general financial targets.
2. Ensure portfolio growth compared to the previous year.
3. Identify cross-selling opportunities to increase revenue.
4. Increase the number of products per customer.
5. Implement strategies to maximize portfolio growth while mitigating risk.
6. Track and analyze sales performance metrics for improvement.
7. Use data analytics to identify high-potential clients and target them with personalized offers.
8. Organize and participate in sales events to generate leads.
9. Maintain a strong sales pipeline for new business opportunities.

Skills:

1. Bachelor's degree in Finance, Business Administration, or a related field.
2. Minimum of 5 years of experience in banking or financial services.
3. Knowledge of anti-money laundering measures, compliance policies, and central bank regulations.
4. Excellent communication and interpersonal skills for effective client relationship management.
5. Ability to coordinate and ensure documentation compliance with organizational policies.
6. Proficient in handling customer complaints and providing excellent customer service.
7. Familiarity with risk monitoring, due diligence, and updating customer records in compliance with regulations.
8. Team player with the ability to collaborate effectively with internal teams and business partners.
9. Flexibility to work in multiple locations based on business needs.
10. Familiarity with ADIB policies and procedures is an advantage.
11. Adherence to line manager instructions and the ability to handle various tasks assigned by the manager or management.