Registration Coordinator - Billing & Invoicing

PLEASE READ THE JOB DESCRIPTION CAREFULLY

Work Location: Dubai Media City, Dubai - UAE

Interview: In-Person in Dubai Media City (Near Dubai Internet City Metro Station)

Position / Department: Registration Coordinator - Billing & Invoicing at the Registrations Department

Job Description: You will play a crucial role in managing the registration process including billing and invoicing procedures for our programmes. You will serve as the primary point of contact for all registered participants, ensuring a seamless experience from registration through to programme completion. We are looking for a detail-oriented individual with a strong background in customer service and preferably finance or accounting.

Key Responsibilities:

1. Act as the main contact point for all registered participants, addressing inquiries and concerns promptly and professionally.
2. Manage the registration process from start to finish, ensuring accuracy and completeness of all participant information.
3. Update and maintain the ERP system with accurate participant data and financial information.
4. Generate invoices and process payments accurately and in a timely manner.
5. Monitor and track participant payments and outstanding balances.
6. Collaborate with internal teams to resolve any registration or billing discrepancies.
7. Prepare regular reports on registration and financial status for management review.

Qualifications and Skills:

1. Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred.
2. Proven experience in a customer service role, with a strong focus on professionalism and customer satisfaction.
3. Previous experience with ERP systems and proficiency in data entry and management.
4. Strong analytical skills and attention to detail, with the ability to reconcile accounts and resolve discrepancies effectively.
5. Excellent communication skills in English, both written and verbal, with the ability to communicate complex information clearly and concisely.
6. Ability to prioritize tasks and manage time efficiently in a deadline-driven environment.
7. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial software or databases is a plus.
8. Preferably, who can start immediately.