Recreation Receptionist

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

As a Recreation Receptionist, you are responsible for ensuring that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:

1. Oversee all reservations, payment and tracking procedures established for the pool, beach, and recreation facilities as required.
2. Create a warm welcome and a friendly atmosphere.
3. Issue and retrieve locker keys and towels before and after use.
4. Promote all classes, activities, and services that are offered within the club.
5. Post charges in micros that may be incurred by guests and members and carry out correct accounting procedures.
6. Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules, and regulations.
7. Periodically check on the cleanliness and order of the locker facilities.
8. Ensure the reception area is tidy and clean and that all materials (e.g., towels, newspapers, magazines, and advertising material) are readily available.
9. Encourage sales through full product and price knowledge of offered and available facilities.

Qualifications

• Previous reception experience, preferably in the recreation area, is an asset.
• Experience in working in guest-centric roles and ability to deliver outstanding customer service.
• Multitasking is a requirement.
• Telephone etiquette.
• Quick thinker, courteous, and welcoming.
• Professional and well-groomed.
• Adaptable.

Additional Information

Additional language skills are an added advantage.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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