Recreation Receptionist

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description

As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:

• Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required.
• Create a warm welcome and a friendly atmosphere.
• Issue and retrieve locker keys and towels before and after use.
• Promote all classes, activities and services that are offered within the club.
• Post charges in micros that may incur by guests and members and carry out correct accounting procedures.
• Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations.
• Periodically check on the cleanliness and order of the locker facilities.
• Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material are readily available.
• Encourage sales through full product and price knowledge of offered and available facilities.

Qualifications

• Previous reception experience, preferably in the recreation area is an asset.
• Experience in working at guest-centric roles and ability to deliver outstanding customer service.
• Multitasking is a requirement.
• Telephone etiquette.
• Quick thinker, courteous and welcoming.
• Professional and well-groomed.
• Adaptable.

Additional Information

Additional language skills are an added advantage.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS