Recreation Receptionist

As a Recreation Receptionist, you are responsible for ensuring that all health club reception responsibilities are carried out in an efficient and timely manner. Your role will include key responsibilities such as:

• Oversee all reservations, payment, and tracking procedures established for the pool, beach, and recreation facilities as required.
• Create a warm welcome and a friendly atmosphere.
• Issue and retrieve locker keys and towels before and after use.
• Promote all classes, activities, and services that are offered within the club.
• Post charges in micros that may be incurred by guests and members and carry out correct accounting procedures.
• Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules, and regulations.
• Periodically check on the cleanliness and order of the locker facilities.
• Ensure the reception area is tidy and clean and that all materials, e.g., towels, newspapers, magazines, and advertising material, are readily available.
• Encourage sales through full product and price knowledge of offered and available facilities.

• Previous reception experience, preferably in the recreation area, is an asset.
• Experience in working in guest-centric roles and the ability to deliver outstanding customer service.
• Multitasking is a requirement.
• Telephone etiquette.
• Quick thinker, courteous, and welcoming.
• Professional and well-groomed.
• Adaptable.