• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering, screening and forwarding incoming phone calls
• Receiving and sorting daily mail
• Ensuring the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Providing basic and accurate information in-person and via phone/email
• Maintaining office security by following safety procedures and controlling access via the reception desk (monitor bookings, issue visitor badges)
• Ordering front office supplies and keeping inventory of stock
• Keeping updated records of office expenses and costs
• Performing other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks