Ontime Group is seeking a dedicated Receptionist for our Aesthetic Clinic located in Meydan, Dubai. The ideal candidate will provide exceptional customer service and administrative support, helping to create a welcoming environment for our clients visiting the clinic.
Responsibilities
Warmly greet and welcome clients upon their arrival
Manage phone calls, schedule appointments, and oversee the clinic's daily calendar
Provide clients with detailed information regarding aesthetic services and treatments available
Assist clients with check-in and check-out processes, ensuring all forms are completed accurately
Maintain a tidy and organized reception area and waiting room
Process payments, manage billing inquiries, and assist with insurance verifications
Coordinate with clinic staff to optimize patient flow and ensure a seamless experience
Address client questions and concerns promptly and professionally
Requirements
Previous experience as a Receptionist in an aesthetic clinic or similar environment
Strong communication and interpersonal skills
Excellent customer service abilities with a focus on client satisfaction
Familiarity with appointment scheduling and managing a busy calendar
Proficient in computer applications and electronic medical records
Attention to detail and strong organizational skills
Ability to multitask and work effectively in a fast-paced setting
Professional appearance and a welcoming demeanor
Fluency in English; knowledge of additional languages is advantageous