Receptionist for a Wellness Center in Dubai

Ontime Group is seeking a dedicated and friendly Receptionist to join our Wellness Center in Dubai. As the first point of contact for our clients, you will play a key role in creating a warm and inviting atmosphere, while providing exceptional customer service and administrative support.

Responsibilities

1. Welcome and greet clients with a positive and professional attitude
2. Manage incoming calls, schedule appointments, and coordinate the clinic's calendar
3. Provide information regarding wellness services and programs offered at the center
4. Assist clients with check-in processes, including completing necessary forms and updating records
5. Ensure the reception and waiting areas are neat, organized, and welcoming
6. Handle billing inquiries, process payments, and assist with insurance verification as needed
7. Work closely with the wellness team to ensure seamless client experiences
8. Address client inquiries and concerns with professionalism and empathy

1. Previous experience as a Receptionist in a wellness center or similar environment
2. Strong verbal and written communication skills
3. Excellent customer service capabilities and a friendly demeanor
4. Experience with appointment scheduling and managing clinic calendars
5. Proficient in using office software and electronic health records systems
6. Strong organizational skills and attention to detail
7. Ability to multitask and perform well in a fast-paced environment
8. Professional appearance and courteous manner
9. Fluency in English; additional languages are a plus