Receptionist - Emirati Talent

Job Title: Receptionist

Location: Dubai

Job Summary:
The Receptionist will serve as the first point of contact for visitors and callers providing exceptional customer service and ensuring smooth operations at the front desk. This role requires professionalism, strong communication skills, and excellent organizational abilities.

Key Responsibilities:

1. Front Desk Management:
   • Greet and assist visitors ensuring a positive first impression.
   • Answer and direct incoming calls promptly and professionally.
2. Administrative Support:
   • Manage incoming and outgoing mail and packages.
   • Maintain and update records, logs, and directories.
   • Assist with scheduling appointments and managing calendars.
3. Facility Coordination:
   • Ensure the reception area is clean, organized, and welcoming.
   • Coordinate with facility management for office supplies and maintenance needs.
4. Customer Interaction:
   • Address inquiries and provide accurate information to clients and visitors.
   • Escalate complex issues to appropriate departments when necessary.

Requirements

Qualifications:

• High school diploma or graduation in a relevant field.
• Previous experience as a receptionist or in a similar customer-facing role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to handle multiple tasks efficiently and maintain confidentiality.

Key Competencies:

• Excellent organizational and time management skills.
• Friendly and approachable personality.
• Problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.