Receptionist/ Customer Service Representative

Job Summary:

We are seeking a professional and personable Receptionist with experience in customer service to manage front desk operations and provide exceptional service to guests, clients, and employees. The ideal candidate will handle inquiries, manage phone calls, schedule appointments, and maintain a welcoming office environment.

Responsibilities:

• Greet and assist visitors, directing them to the appropriate person or department.
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Schedule and coordinate appointments and meetings.
• Provide general administrative support, including managing office supplies and handling mail.
• Maintain a clean and organized front desk area.

Qualifications:

• Proven experience as a receptionist and in customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient in Microsoft Office.