Receptionist & Call Center ( UAE National)
Job description
Experience: 2 Years Receptionist & Call Center Experience (Experience in UAE is a plus)
Job Description:
- Provides information related to policies and conditions for the admission of new students at the university.
- Updates knowledge and provides information relating to the university (specialization, fees, etc.).
- Responsible for responding to inquiries relating to exams, holidays, courses schedule, etc.
- Follows up on student queries and communicates with students via email.
- Prepares daily and monthly reports as needed and reports to the Deputy General Register.
- Records all inquiries and maintains proper documentation.
- Responsible for contacting students who have dropped out.
- Conducts surveys related to AAU programs & services.
- Performs other duties as assigned by the General Register.
Desired Candidate Profile
General Conditions:
- Proficiency in English language, spoken and written.
- Proficiency in Arabic language, spoken and written.
- Enthusiastic fresh graduates can also apply.
- Good command of computer skills, particularly MS Office programs.
- Ability to manage confidential information is a must.
Interested candidates may send their updated CV clearly showing Photo ID, Education, Skills and Experience.
Employment Type: Full Time
Company Industry:
- Education
- Training
- Teaching
Department / Functional Area:
- Secretary
- Front Office
- Personal Assistant (PA)
Keywords:
- Reception
- Call Center
- Call Centre Agent
- Customer Service
- Guest Relations Officer
- Front Desk
- Front Desk Agent