Receptionist

Job Description:

1. Greet guests warmly as they arrive.
2. Manage the registration process.
3. Ask for identification and ensure that the provided credentials are accurate.
4. Actively seek to optimize the patients' and guests' experience.
5. Schedule appointments in person and by telephone.
6. Strive to maintain timeliness of patient appointments by effectively communicating with providers' teams when a patient arrives.
7. Monitor quality and timeliness of patient flow and troubleshoot/problem solve to optimize flow.
8. Comfort and connect with patients and their guests by being sensitive to their anxieties and needs; answer patients' questions.
9. Maintain a clean, tidy and orderly reception area.
10. Input documents and information into the electronic medical record.
11. Maintain patient accounts/records by obtaining, recording, and updating personal and financial information with a high degree of accuracy.
12. Consult with patients and family members to discuss their health problems.
13. Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
14. Check in on the patient regularly and evaluate and document their progress.
15. Assist the care team with developing and assessing health interventions.

Requirements:

1. Minimum 1 year experience in an Aesthetic clinic is preferred.
2. Experience in sales.
3. Strong communication skills.
4. Positive and energetic personality.