Receptionist

Taylor Wessing

Taylor Wessing is a global law firm that serves the world's most innovative people and businesses. Deeply embedded within our sectors, we work closely together with our clients to crack complex problems, enabling ideas and aspirations to thrive. Together we challenge expectation and create extraordinary results. By shaping the conversation in our sectors, we enable our clients to unlock growth, protect innovation and accelerate ambition.

With 1200+ lawyers, 300+ partners, 28 offices and 17 jurisdictions we are looking to expand our Facilities team, with the addition of a Receptionist.

The opportunity for you

The Receptionist/Office Administrator provides essential front of house and administrative support to ensure the smooth operation of the office.

This role includes managing all front desk operations with professionalism and efficiency, meeting and greeting visitors, handling diary management and boardroom coordination, call handling, and broader administrative support tasks.

A proactive and reliable individual is required for this role. The successful candidate will be able to manage routine tasks efficiently while maintaining a high standard of service.

Key responsibilities

Front of House: You are the first point of contact for our clients, setting the tone by providing an exceptional level of service. Your duties include:

• Warmly welcome and greet all clients, visitors, and staff upon arrival.
• Manage client check-in processes with confidentiality and professionalism.
• Signpost Taylor Wessing colleagues to services and facilities.

Diary Management and Boardroom Coordination:

• Ensure the reception area is tidy and presentable at all times.
• Schedule appropriate conference rooms for client meetings, internal meetings, and events.
• Ensure meeting rooms are clean, prepared, and stocked with necessary materials and refreshments in advance of each meeting.
• Assist with and proactively manage all aspects of event management including meet-and-greet, registration etc.

Call Handling:

• Answer incoming calls promptly and route them to the appropriate personnel or department.
• Manage voicemail messages efficiently, ensuring timely responses.

Administrative Support:

• Log, scan, manage all communications (including incoming/outgoing post), couriers, deliveries efficiently.
• Lead on archiving.
• Provide administrative assistance to various departments as required.
• Assist with ordering supplies.

Knowledge, Skills And Experience

• Strong organisational skills with attention to detail.
• Excellent communication skills both written and oral.
• Ability to work independently and manage time effectively.
• Reliable with a strong sense of responsibility towards assigned tasks.
• Proactive approach towards identifying issues/problems before they arise.
• Prior experience in a receptionist or office administrator role is desirable but not essential.
• Basic knowledge of office equipment (e.g., photocopiers) is advantageous.
• Familiarity with Microsoft Office applications (Word/Excel) is beneficial.

Benefits

Here are a select few benefits that Taylor Wessing offer:

• Hybrid working (Offering the opportunity to work remotely, while maintaining a social boundary by working from our award-winning offices for 3 days a week)
• Holiday (Our basic annual holiday entitlement starts at 25 days, with a further discretionary day of paid leave in December. You may also purchase up to five extra days each year (pro rata).
• Enhanced Maternity and Paternity leave (After one-year service, you are entitled to up to 26 weeks leave full pay if you or your partner give birth or adopt a child).

Along with these there are many more benefits we offer, with the addition of a comprehensive flexible benefits package available.

Our culture

Nurturing a diverse, inclusive culture allows all of our talent to flourish, sparks creativity and powers innovation. We continue to build a team that exemplifies inclusivity and reflects the firm's core values: creative, excellence, integrity, responsible, respect and team. We value and celebrate the differences in who we are, what we have experienced and how we think, so all candidates will be treated fairly regardless of age, caring responsibilities, disability, gender identity, marital status, neurodiversity, pregnancy, race, religion or belief, sex, sexual orientation and socio-economic background.

The way we work

At Taylor Wessing, we never settle for average. We're creative thinkers, problem solvers and continuous learners who excel at what we do and believe our best work is still ahead of us. We are a firm that's large enough for you to achieve your ambitions, but connected enough to be a true community.

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