Receptionist

Ready to be a part of a game-changing team that thrives on defying the impossible?

About PCS Wireless

Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as “PCS”, is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resale market, both from a business and a consumer perspective.

Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device’s lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA.

Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, and it continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it!

About The Role

We are seeking a proactive and detail-oriented Receptionist to join our team. The ideal candidate will play a crucial role in the efficient functioning of our warehouse operations by handling various tasks related to inventory control, order processing, and coordination with different team members. This role requires a candidate with a strong attention to detail and a thorough understanding of logistics processes.

What You Will Do

Front Desk Management:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering screening and forwarding incoming phone calls.
• Ensure the reception area is tidy and presentable.
• Manage office supplies, including restocking and placing orders when needed.
• Assist with data entry, filing, and organizing company documents.
• Assist in preparing DAFZA electronic gate pass for customers and other guests.
• Ad-hoc administrative tasks when required.

Sales Administrative Support:

• Assisting with Order Management: Supporting the sales team in creating orders on netsuits.
• Creating and Distributing Marketing Materials to help increase visibility and customer engagement.
• Contacting dormant leads to re-establish relationships, qualify potential opportunities, and assist in lead distribution to the appropriate sales personnel.
• Coordinating with customers to ensure satisfaction, address any concerns, and gather feedback for improvement.
• Assisting in generating reports on sales performance, customer engagement, and lead conversion to help the team track progress and identify growth opportunities.
• Maintaining an updated database of leads, opportunities, and customer interactions to improve communication and ensure accurate reporting.

Who You Are

• Bachelor's degree
• Previous experience as a receptionist, front office representative, or administrative assistant.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with office equipment.
• Excellent communication skills, both verbal and written.
• Strong organizational abilities and attention to detail.

We Are Seeking People Who

• Are owners.
• Are continually raising the bar.
• Are sincerely open-minded and are willing to examine their strongest convictions with humility.
• Nurture and embrace differing perspectives to make better decisions.

What's In It For You

• A supportive, diverse, and global team with growth mindset.
• A scaling company with great industry professionals.
• Great opportunities to get involved with exciting projects.

If you are ready to join our fast-paced company, apply below!

We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.