Reception Manager

This Front of House Manager role combines high-level reception management, facilities oversight, and administrative support for VIP clientele. You'll lead a front-office team, ensure seamless client experiences, and maintain an elegant, well-functioning workspace.

Client Details

Our client is a prestigious global real estate firm renowned for managing high-end commercial properties and creating exceptional environments. They are known for their professionalism, innovation, and commitment to delivering premium experiences to their VIP clientele.

Description

1. Lead front-of-house operations, ensuring exceptional service for VIP clients and visitors.
2. Oversee reception staff, providing leadership, training, and support to maintain high standards.
3. Act as the primary point of contact for client-facing interactions, fostering positive relationships.
4. Manage administrative tasks, including scheduling, correspondence, and reporting.
5. Coordinate facilities and maintenance requests, ensuring the workspace remains functional and presentable.
6. Collaborate with vendors and service providers to uphold operational excellence.
7. Monitor and maintain office supplies, equipment, and front-of-house resources.
8. Implement and uphold procedures to ensure a seamless and professional front-office experience.
9. Assist in planning and coordinating office events, ensuring seamless execution and a positive experience for attendees.

Profile

1. Fluent in English, with excellent communication skills.
2. Background in reception or administrative roles.
3. Strong background in managing VIP clientele and client-facing interactions.
4. Highly organized with the ability to coordinate administrative tasks and facilities management.
5. Proactive and detail-oriented, able to handle multiple responsibilities simultaneously.
6. Customer-focused with a professional, polished demeanor.
7. Able to work effectively in a fast-paced environment while maintaining high standards.

Job Offer

1. VIP Medical Insurance: Comprehensive coverage.
2. Life Insurance: Providing peace of mind for you and your loved ones.
3. Annual Bonus: Rewarding your hard work and dedication.
4. Annual Increment: Competitive salary growth opportunities.
5. Annual Flight Home: Supporting travel to maintain family and personal connections.
6. Wellness Incentives: Access to programs and activities promoting physical and mental health.
7. Stunning Office Environment: Enjoy working in a modern, welcoming space.
8. Opportunity to Step into Management: Potential for career growth into a management position.

Skills

reception, admin, office manager, front desk, manager, guest services, guest relations