Ramp Line Service Technician - EFTA

To provide efficient ground support services to the departure and arrival aircraft, ensuring effective customer service support to the operating crew and ground support team. To deliver proficient ground handling and equipment support to ensure the safe and efficient operation of flights.

Job Outline :

• Transport the operating crew from the main access building landside to the aircraft, ensuring safe and efficient turnaround for all flights.
• Provide technical and administrative support to the operating crew, ensuring all relevant personnel records and technical equipment are readily available to conduct an efficient operation. Operate the headset / radio to provide communication between ground crew, flight crew, and tower.
• Ensure that aircraft stands and surrounding areas are kept clean and remain free and safe from debris prior to aircraft departure and before each aircraft arrival. Liaise with Dubai Airports to dispose of waste or Foreign Objects Debris (FOD). Support with cleaning and washing the aircraft when required.
• Initiate and connect the ground power unit (GPU) and technical support for the aircraft when required.
• Facilitate and liaise with the refuelling trucks to alert them to refuel the aircraft in a timely manner.
• Enable the airconditioning units to pre-cool the cabin prior to crew arrival.
• Connect the tow bar and tug for push back or towing the aircraft.
• Provide marshalling services to taxi the aircraft to the prescribed stand or hangar, ensuring accurate placement of chocks and safety cones if necessary, and the safe movement of crew, ground staff or other vehicles. Ensure all aircrafts are tied down, covered and made secure during severe weather.
• Promptly and safely tow the aircraft and handover to the hangar for maintenance purposes.
• Communicate with ground dispatchers, maintenance and fuelling personnel to provide effective ground support for aircraft needs and quick turnarounds.

Qualifications & Experience

• Experience in Flight Operations: 1+ Year

Knowledge and Skills

• 10 Years schooling or equivalent
• Ground handling services / environment either with an airline or fixed base operator or flight training school.
• Exposure to Airside safety courses and / or aircraft handling course would be beneficial.
• Must hold a valid UAE driving license.
• Airport Driving Permit required.
• Shift (day / night) roster as required by the operation.
• Leadership Role: NO
• Safety Sensitive Role: Yes
• Details of Safety Sensitive role:
• Working at height: Yes
• Exposure to hazardous energy systems: Yes
• Heavy lifting: No
• Working in areas with motorised mobile equipment: Yes
• Work in confined spaces: No
• Contact with contaminating materials (Humans / Animals / Chemicals): No
• Contact with dangerous goods: Yes
• Work in an extremely noisy environment: Yes
• Working with pressurised substances: No
• Exposure to fixed protruding sharp objects: No
• Exposure to contact with moving / falling objects: Yes
• Airport driving permit: Yes
• Driving vibrating equipment: No
• Other (please specify): N/A

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world.