Quality Sustainability Manager

Responsibilities:

1. Responsible to ensure all departments prepare ISO standard documentation and successfully assist in its implementation within the property.
2. Responsible to ensure all SOPs are in place for all departments as a part of ISO implementation.
3. Develops, reviews, compiles, updates, and upgrades the ISOIMS related plan, procedures, manuals, instructions, SOPs, process charts, and other relevant documents to meet the statutory as well as legal requirements for all the management systems in place including QMS, FSMS, EMS, OHSAS, and other ISO standards.
4. Provides technical advisory support for hotels' Food Safety Management System and Occupational Health & Safety Management System.
5. Manages QA/QC personnel training, including organizing and prioritizing group tasks, performing training, and writing performance reviews.
6. Develops, implements, and maintains programs and processes to ensure high-quality products and services and compliance with Good Manufacturing Practice (GMP), Current Good Manufacturing Practices (cGMPs), and other applicable national and international standards and trends to ensure the consistency and continual improvement of grand hotel services.
7. Develops and implements quality management strategy and plans including resource systems, timescales, and financials to support, contribute to, and integrate within the organization's annual business plan and long-term strategy.
8. Develops and maintains systems to establish standards relating to activities and products.
9. Develops and maintains systems to measure performance against established standards.
10. Monitors performance (in relevant areas) according to agreed standards and takes necessary action to communicate, advise, or assist according to performance levels.
11. Monitors and informs, communicates, and applies standards created/maintained by external bodies and integrates them within internal quality management systems.

Qualifications:

• Full compliance with HACCP standards and certification.
• Degree in science in either biology, chemistry, or microbiology.
• Minimum 10 years of relevant experience in a related field or MS degree in above subjects with a minimum of 8 years experience in the related field.
• Strong understanding of environmental laws, regulations, and best practices.
• Analytical skills with the ability to analyze data and develop improvement strategies.
• Excellent communication and interpersonal skills.
• Leadership and team collaboration experience.
• Lead Auditor or Internal Auditor Training in any one or all of the following areas: Quality Management System, Environment Management System, Occupational Health & Safety Management System, or Food Safety Management System.
• Knowledge of Quality Assurance/Quality Control Procedures of a wide range of hotel operations including products and service quality improvements, compliance with legal and statutory requirements, as well as control of learning and development activities.
• Experience in a QC Management role.
• Experience in a wide range of HSE risk management roles.

Additional Information:

Your team and working environment:
In 12 sentences introduce the team property or office environment in a way that reflects the culture.
Note: Customization may be included for any specific local or legislative requirements such as work permits.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Remote Work:

No

Employment Type:

Fulltime