Quality Officer

The Quality Officer is responsible for the efficient and effective coordination and implementation of quality management systems and EHS/OSH related improvement activities.

In addition, the position holder is responsible for understanding, formulating, and producing statistical data in terms of the healthcare facility's Key Performance Indicators.

Key Responsibilities:

Quality Improvement:

• Plan, implement, and coordinate continuous quality improvement initiatives.
• Measure and monitor outcomes to drive improvements.
• Maintain productive working relationships with team members.
• Act as a resource for staff seeking to implement quality improvement activities.
• Assist in providing high-quality patient care aimed at improving health outcomes.
• Encourage staff to review and improve work practices.

Education and Compliance:

• Ensure staff awareness of quality systems and internal procedures through education sessions.
• Conduct training on fire, evacuation, and disaster procedures.

Clinical Teaching:

• Participate in clinical teaching and oversee learning experiences for new and less experienced staff.

Accreditation Standards:

• Ensure compliance with local and international standards and accreditation bodies.
• Coordinate with departments to meet environment of care standards.

Strategic Implementation:

• Apply strategies from the organization's strategic plan within the department.
• Manage controlled documentation and asset implementation related to quality and EHS management.

Occupational Health and Safety:

• Actively promote and participate in occupational health, safety, and welfare programs.
• Instruct safety education and develop training curricula to ensure staff readiness.
• Oversee the hazardous waste management program in accordance with government regulations.

Functional Improvement Monitoring:

• Monitor and proctor functional improvement initiatives across the organization.

Qualifications:

Education: Bachelor's degree or equivalent preferred with clinical background.

Experience: Minimum of 3-5 years of experience in a clinical setting, with experience in Healthcare Audits and Data Validation.

Skills:

• An understanding of continuous quality improvement planning.
• Knowledge of Accreditation.
• Demonstrates strong interaction and communication skills.
• Strong command of English language, both oral and written.

Certifications: Certification in Healthcare Quality, or a related area is an advantage.

Company Industry:

• Medical
• Medical Devices

Department / Functional Area:

• Quality
• Testing
• QA
• QC
• Inspector

Keywords:

• Quality Officer