Quality Manager - Pastry Background

Responsibilities:

• Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies.
• Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized.
• Developing and implementing advertising and marketing strategies to attract new customers.
• Creating suitable work schedules for staff members.
• Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance.
• Training staff to produce high-quality bakery items while following proper food handling procedures.
• Strategically arranging bakery items in display cases to encourage customer purchases.
• Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met.
• Resolving customer complaints in a professional manner.