Quality Manager - Oman, Kuwait, Qatar and UAE

Job Description - Quality Manager - Oman, Kuwait, Qatar and UAE (ABU01OV)

Company: Worley

Primary Location

Job

Job: Assurance

Schedule

Schedule: Full-time

Employment Type: Employee

Job Level: Manager

Job Posting

Job Posting: Aug 1, 2024

Unposting Date

Unposting Date: Aug 31, 2024

Reporting Manager Title: Reports To (Position Title): Regional Assurance Director, Middle East & Africa

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia.

Right now, we’re bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.

Key Responsibilities

• Quality Leadership
  • Lead and coordinate the OKQU quality team (O/H and Project) with a focus on standardisation, verification, continuous improvement, leading practice and communication.
  • Engage with leadership and the broader business to champion sponsorship and a focus on quality in projects and across each discipline.
  • Increase levels of interaction with the quality team, assurance and operations – meetings, networks, and other forums.
  • Improve interaction and coordination between Quality and other functions, especially Project Delivery, Engineering, Contracts and Procurement.
  • Develop, support and mentor our key quality personnel.
  • Understand the contractual relationship for New Energy projects so that quality efforts can be focussed to the areas of greatest risk exposure.
• Enhance Quality Capability to Create Value
  • Develop trending and analysis capability focused on quality themes to strengthen insights for decision-making.
  • Manage and refine the OKQU Assurance Plan activities by focusing activity on key risks and opportunities for improvement.
  • Coordination of ISO 9001:215 certification activities.
• Drive a program of continuous improvement – Quality ERB
  • Drive a continuous improvement program for Quality.
  • Instigate a Quality Event Review Board process in the business to raise the profile of quality.
  • Support the implementation of a cost-of-quality process.
  • Work with the WES to automate the development of verification and surveillance checklists.
  • Support the Quality Performance & Quality Event Leadership Response expectations.
• Networks and Collaboration
  • Collaborate globally to share best practices.
  • Contribute to the success of relevant internal and external quality networks.
  • Assist with the coordination of Regional Networks as required.
• Champion the use of the Management and Knowledge Systems and Standard Worley Tools
  • Promote the use of the Worley Management and Knowledge Systems.

Job Specific Knowledge

• Extensive knowledge of risk, quality, health, safety, sustainability business and project processes and practices.
• Ability to create detailed strategy and plans to assess and improve the quality and effectiveness of Assurance and Project Delivery processes.
• Strong planning and organizational skills.
• Ability to perform and direct detailed analysis.
• Data dexterity to match different data sets to produce insightful information.

Industry Specific Experience

• 15+ years of experience in senior quality or risk roles.
• Significant exposure to HSS processes and systems.
• Experience in the Middle East with a preferred background in the Oil & Gas and New Energy sectors.
• Experience on major or large projects, leading quality programs.

Education – Qualifications, Accreditation, Training

• Minimum requirement - Bachelor's Degree in Business Administration/Information Technology/Engineering/Science.
• Lead Auditor qualifications and experience.
• Expert in MS Office applications, MS SharePoint, PowerBI.
• Cert IV in Training and Assessment (desirable).

Quality Capability

• Knowledge and understanding of business processes.
• Involved in the development of new systems and processes.
• Assessment skills and experience to develop Terms of Reference.

HSS Capability

• Demonstrate a visible and active commitment to the Life approach.

People Skills

• Curious and empathetic, creating globally diverse trusting relationships.
• Strong stakeholder management and influencing skills.
• Excellent customer focus.
• Strong analytical skills.
• Ability to apply knowledge and experience to problem-solving.
• Excellent verbal and written communication skills.
• Pro-active, goal-oriented, with excellent attention to detail.
• Effectively manages change to processes, systems and the work environment.

Other

• Flexible to travel as required.

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. Our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

We’re building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.