* Arrange regular inspections to verify that the standards are implemented.
* Monitor all operations that affect quality.
* Find solutions for the urgent shortages in quality.
* Address customer complaints, concerns, and follow up corrective actions in a timely manner.
* Supervise and guide inspectors, technicians, and other staff.
* Appraise customers’ requirements and make sure they are satisfied.
* Facilitate proactive solutions by collecting and analyzing quality data.
* Review current standards and policies.