quality associate

ClickJobs.io
Dubai
AED 120,000 - 200,000
Job description

The Opportunity:
The Fisher Investments Review Team ensures the quality, security, and privacy of all outbound correspondence. You will provide unparalleled service by working with managers throughout the firm to mitigate risks to the business and our clients. Our collaborative team will challenge you to grow and help build the foundation to launch your lifelong career with Fisher Investments. As a Review Associate, you will report directly to your manager who will aid in your professional development.
The Day-to-Day:

  1. You will work with client-facing employees across all departments and countries to ensure all external email communication is compliant, accurate, and professional.
  2. Learn and stay up to date with national and international regulatory requirements.
  3. You will work with managers to recognize and mitigate risk.
  4. Review and summarize client responses for senior management to measure client sentiment.
  5. Identify and report time-sensitive inbound client emails to senior management to ensure they are addressed promptly.
  6. Get a 360-degree view and gain invaluable insight into various departments by helping you gain exposure and prepare for future roles.

Your Qualifications:

  1. Bachelor's degree or equivalent combination of education and experience.
  2. You take pride in your ability to accurately check for errors and inaccuracies.
  3. You excel in adapting to changing priorities.

Compensation:

  1. $55,000 - $70,000 base salary per year in the state of WA. New hires should expect to start at the lower end of the range depending on experience.
  2. Eligible for a discretionary bonus based on firm and individual performance.

Why Fisher Investments:
We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

  1. 100% paid medical, dental, and vision premiums for you and your qualifying dependents.
  2. A 50% 401(k) match, up to the IRS maximum.
  3. 20 days of PTO*, plus 10 paid holidays (*17 days of PTO and 3 days of sick time for California employees).
  4. Family Support programs including 8 weeks Paid Primary Caregiver leave, adoption assistance, and back-up child care.
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