QA (Automation) Manager

As a QA Manager at Deriv, you'll be stepping into a strategic leadership role, right in the heart of Deriv's global operations. You'll work beyond the traditional boundaries of QA, fostering cross-functional collaboration and ensuring that the QA function aligns seamlessly with Deriv's ambitious business goals. Your vision and leadership will set the standard for excellence, ensuring that our QA processes are scalable, efficient, and forward-thinking.

On a given day, you will:

• Be the strategic compass for QA. Lead the QA function with foresight, aligning its goals and objectives with Deriv's broader business vision. Identify potential blockers and risks before they arise, ensuring smooth delivery pipelines across products and platforms.
• Cultivate a culture of collaboration and innovation. Resolve conflicts between functions and streamline communication channels across teams. Empower your QA teams to communicate directly and effectively, removing unnecessary dependencies or bottlenecks.
• Define and drive QA excellence. Develop and implement KPIs for the QA function to measure and improve team performance and product quality. Ensure the QA function is equipped with the right skills and tools to meet evolving challenges.
• Be a technical problem solver. Help teams tackle technically challenging problems, leveraging your expertise to guide decision-making in complex scenarios.
• Enable sustainable growth. Identify skill gaps within the QA function and work closely with internal recruitment teams to scale the team effectively, ensuring we're always equipped to handle future demands.
• Champion cutting-edge QA practices. Stay ahead of industry trends in testing tools, methodologies, and technologies. Promote continuous improvement through innovative solutions like low-code and AI-driven testing approaches.

You may enjoy working with us if you:

• Experience in the fintech industry or with financial trading platforms
• Certification in software testing (e.g., ISTQB, CSTE) or agile methodologies (e.g., Scrum Master, Agile Coach)
• Experience with agile project management frameworks
• Experience working with advanced tools like AI-based testing platforms and low-code automation solutions

Requirements

We would love to work with you if you:

• 10+ years of experience in software quality assurance, with at least 5+ years in a leadership or managerial role
• Proven experience defining and implementing QA strategies and KPIs at a functional level
• Hands-on experience with test automation frameworks and low code/no code tools, such as Cypress, or Testim
• Solid understanding of agile and DevOps practices, including continuous integration and continuous delivery
• Excellent leadership and interpersonal skills, with experience managing cross-functional conflicts and fostering collaboration
• Exceptional problem-solving and analytical skills with a strategic mindset and proactive desire to eliminate roadblocks that restrict project momentum
• Strong communication skills, with the ability to convey complex ideas effectively across teams and levels of the organisation
• Experience scaling QA teams, including defining roles, identifying skill gaps, and overseeing recruitment efforts

Benefits

We pay competitive salaries based on your skills, qualifications, experience and market rates. Additionally, you'll be eligible for an annual bonus based on individual and company performance.

When you join Deriv, you will be supported in growing your career in our company. You can expect to have a personalised Learning and Development programme as well as the costs covered for relevant professional development and education related to advancing your career at Deriv.

You'll be based at our modern office in Dubai's prestigious Business Bay, a key centre for Deriv's Middle Eastern operations. Our Dubai office is home to over 200 talented professionals dedicated to expanding Deriv's presence in the region and enhancing our global trading solutions. You'll experience a dynamic workplace culture that emphasises collaboration and continuous learning, with regular knowledge-sharing sessions and team events. Our thoughtfully designed office space features collaborative zones and quiet areas, reflecting Dubai's innovative spirit. Dubai's ultramodern landscape and position as a global business hub create the perfect setting for ambitious professionals. Join us in Dubai to help shape the future of online trading whilst experiencing the unique blend of innovation and cultural richness in one of the world's most dynamic cities.

Our culture is unique, and we live by our values and leadership principles, so it's worth learning more about Deriv's culture.

Imagine what you could do with us. If you're ready to take on this exciting challenge and lead our customer service into the future, we can't wait to hear from you.

Deriv is an equal opportunity employer committed to diversity and inclusion. We take pride in our Great Place to Work and IIP Platinum certifications, which reflect our commitment to creating an exceptional work environment. Join us and help build the future of online trading while working alongside top talent from over 80 nationalities.