Purchase & Operations Coordinator

Transguard Workforce Solutions is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.

We are currently seeking a Purchase & Operations Coordinator role for one of our very well-known client, to be based in their Dubai office.

Position Overview:

We are seeking a highly competent and results-oriented Purchase & Operations Coordinator to join our dynamic team. The ideal candidate will possess extensive experience in purchase coordination, delivery management, and after-sales operations within the UAE. A deep understanding of materials across various categories, including MRO industrial spares, machinery, safety products, consumables, structural steels, and facility management materials, is critical to this role.

Responsibilities:

Procurement Management:

• Manage customer inquiries and translate requirements into actionable purchase plans.
• Source, evaluate, and negotiate with suppliers to secure the best terms and pricing.
• Oversee the end-to-end procurement cycle, including purchase order creation, supplier payments, and procurement tracking.

Logistics & Delivery Coordination:

• Collaborate with the logistics team to ensure seamless material collection from suppliers and timely delivery to clients.
• Proactively identify and resolve logistical challenges to maintain uninterrupted operations.

After-Sales Operations:

• Manage customer queries, warranty claims, and service-related issues with efficiency and professionalism.
• Act as the primary point of contact between customers and suppliers to ensure smooth resolution of after-sales matters.
• Continuously evaluate after-sales processes and propose improvements to enhance customer satisfaction.

Skills & Qualifications:

• Minimum 2+ years of experience in the UAE within a general trading, facility management, construction or production company.
• Proven expertise in purchase coordination, supplier management, and delivery logistics.
• Knowledge of UAE trading regulations, including import/export procedures, is an advantage.
• Bachelor’s degree in engineering, Supply Chain Management, or a related field (preferred).
• In-depth understanding of procurement, supply chain, and logistics processes.
• Knowledge in product categories such as industrial spares, machineries, consumables, structural steels, and facility management materials.
• Exceptional negotiation and communication skills to manage supplier and customer relationships effectively.
• Strong analytical and problem-solving abilities to address operational challenges.
• High level of proficiency in MS Office (particularly Excel) and familiarity with ERP systems.