Implement strategies in respect of the delivery of operations to properties under management.
Coordinate and monitor performance and implement improvements of all soft and hard services.
Forecast annual budget for properties under management and work within to improve profitability.
Reduce operations cost of properties managed.
Calculate and compare costs of required services or purchases to achieve maximum value for money.
Ensure safety regulations are adhered to in properties and conduct frequent safety inspections and quality in respect of health and safety regulations.
Ensure that properties are at all times maintained, functional, and appealing to the liaising market.
Direct and plan essential central services of properties such as reception, security, maintenance, archiving, cleaning, waste disposal, and recycling when adopted.
Schedule properties maintenance on an annual basis and when needed.
Determine properties investment values for new acquisitions and identify good investments by investigating availability and suitability when necessary.
Ensure and maintain 100% occupancy rate.
Produce tenders, RFPs, and contracts for the provision of services and materials to properties to ensure financial goals and quality of service.
Negotiate contract terms, liaise with contractors post-appointment, and manage their contracts.
Project manage and supervise work of contractors on various properties until satisfactory completion and follow up on deficiencies.
Supervise staff of contractors assigned and staff working within facilities reporting to operations, monitor their performance, and implement improvements to ensure quality services.
Ensure effective and respectful response to tenants' technical concerns and resolve their issues.
Prepare and submit reports on the operation of various properties on a monthly basis.
Respond appropriately to emergencies on urgent issues as they arise.
Maintain an asset system in various properties, including furniture and equipment.
Competencies:
Interpersonal and Communication Skills
Networking and Relationship Building
Stakeholders Management
Planning and Organizing
Project Management
Basic Financial Management
Basic Contracts Management
Qualifications and Experience:
Graduation in any engineering discipline, preferably Electrical, Mechanical, or Civil, preferably Certified Facility Manager (CFM) credential, or equivalent.
Minimum 8 years in Facilities Management environment.
Sound technical knowledge of building systems, concepts, and regulations.
Knowledge of Facilities Management scope and areas of expertise.
Applied knowledge of common office and CAD software.