Project Officer

Synopsis
This role reports to the Project Manager. The Project Officer is responsible for supporting the end-to-end delivery of technology projects from the planning and requirements phase to project delivery and closure while ensuring the project delivers significant business value. Time, budget and quality are key performance indicators of delivery. The projects will be delivered using a modern lean waterfall methodology.
The Project Officer will work closely with Project Managers and Senior Project Managers in supporting all delivery activities as required for successful execution.

Accountabilities

1. Deliver assigned tasks to support the delivery of programmes and projects in accordance with Etihad Aviation Group governance frameworks, tools, processes, policies, procedures and standards - ensuring all external supplier resources adhere to Etihad policies and procedures.
2. Collate and analyse programme/project data to produce transparent reports and presentations escalating identified issues as required.
3. Manage the programme/project documentation library in alignment with governance standards ensuring availability of working and approved versions.
4. Monitor adherence to governance frameworks by the programme/project teams advising on requirements and standards.
5. Ensure mandatory PPM tool data is complete, accurate and timely enabling transparent reporting for assigned programmes and projects identifying areas deviation advising on requirements and standards.
6. Arrange internal and external programme/project events.
7. Monitor external resource physical and logical security.
8. Provide feedback/suggestions to continually improve project management frameworks, processes and tools.

Education & Experience

1. 4 years of experience in project management support.
2. Bachelor's degree in Computer Science, Business Administration, Engineering, Software Engineering or equivalent.
3. Effective interpersonal skills including collaborating, team building, and communication skills to build strong relationships with stakeholders.
4. Strong analytical, planning, and organisational skills with an ability to manage competing demands.
5. Project & Change management certifications.
6. Experience with Waterfall and Agile development methodologies including SAFe, Scrum and Lean Portfolio Management.
7. Competency in project management tools like Microsoft Project, JIRA/JIRA Align etc.
8. Recognized as an active team player, with excellent communication and coordination skills as this role requires working with multiple teams across the organization.

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

To learn more, visit etihad.com