Project Manager - Emiratization

Key Responsibilities:

• Act as the primary liaison with DMT, ensuring all aspects of the Service Agreement are executed efficiently.
• Facilitate clear, transparent communication between stakeholders and ensure that information flows seamlessly across all levels of the project.
• Oversee all aspects of contract operations, ensuring that resources, tools, and skills are in place for safe, efficient, legally compliant, and environmentally sound service delivery.
• Implement a responsive and flexible approach to meeting the needs of service users and DMT.
• Monitor and evaluate performance, with a focus on KPIs, reporting, management, and improvement.
• Provide data and operational reports to track project performance and ensure targets are met.
• Review and update key service documents, including the Service Delivery Plan, Business Continuity Management Plan, HSE Management Plan, Risk Management Plan, and other relevant plans.
• Ensure that operational procedures and staff training plans are up to date.
• Develop and implement strategies for continuous service improvement and optimization.
• Focus on developing systems that enhance service delivery quality, efficiency, and sustainability.
• Oversee the implementation, reaccreditation, and continuous improvement of QHSE (Quality, Health, Safety, and Environmental) systems.
• Foster a safety-first culture in all operations, promoting high standards of welfare and customer service.
• Ensure compliance with environmental standards, focusing on initiatives like source segregation, landfill diversion, value capturing, and reducing carbon emissions.
• Ensure that DMT’s strategic objectives and priorities are communicated clearly across all levels of management and front-line staff.
• Stay updated on all relevant legislation, best practices, technology, and infrastructure/land-use developments.
• Assist DMT in continuously assessing risks, opportunities, and workload in the service area.
• Oversee all aspects of HR, including recruitment, retention, succession planning, performance management, welfare, and morale.
• Lead initiatives for staff training and development, ensuring a motivated and well-trained team.
• Line-manage key operational managers and assist in achieving the outlined objectives.

Required Skills and Qualifications:

• Educational Background:
• A Bachelor's or Master's degree in Project Management, Business Administration, Engineering, or a related field.
• Experience:
• Proven experience in project management, preferably in service delivery, facilities management, or similar sectors.
• Extensive experience in managing large-scale contracts, with responsibility for safety, compliance, performance, and operational management.
• Leadership Skills:
• Strong team leadership abilities, including the management of cross-functional teams and key operational managers.
• Ability to influence and drive change through clear communication, strategic thinking, and collaborative decision-making.
• Technical Knowledge:
• Deep understanding of QHSE standards, risk management, and environmental sustainability practices.
• Familiarity with technology and infrastructure in the service delivery sector.
• Performance Management:
• Strong analytical skills with the ability to develop and monitor KPIs, interpret operational data, and implement improvements.
• Strategic Thinking:
• Ability to develop long-term strategies for service optimization, continuous improvement, and sustainability.
• Communication Skills:
• Excellent verbal and written communication skills, with the ability to present complex information to stakeholders at all levels.
• Human Resources Management:
• Strong experience in managing human resources, including recruitment, training, performance management, and staff well-being.
• Certifications:
• Relevant project management certifications (e.g., PMP, Prince2) and QHSE certifications (e.g., ISO 9001, ISO 14001) would be advantageous.