Project Coordinator

We are seeking to hire Project Coordinators who will be dealing directly with the clients, responding promptly to their inquiries, and knowing how to handle and resolve customer complaints. He/She will track, monitor, and follow up on customer transactions, maintaining a good relationship with the clients.

Responsibilities:

1. Responding promptly to client inquiries
2. Preparing necessary presentation materials for meetings
3. Requirement gathering
4. Assisting Project Managers in managing projects, i.e., maintaining and monitoring project plans, project schedules, organizing and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner
5. Ensuring projects adhere to frameworks and that all documentation is maintained appropriately for each project
6. Documenting and following up on important actions
7. Determining project changes
8. Providing administrative support as needed for the project
9. Undertaking project tasks as required

Requirements:

1. Bachelor’s Degree in IT - BTech, BCA, BSc Computer Science (or related field of study)
2. Two years’ experience in a related field (IT industry)
3. Exceptional verbal, written, and presentation skills in English
4. Competency in Microsoft applications including Word, Excel, and Outlook
5. Ability to think quickly and logically, ensuring practical responses and solutions to customer inquiries
6. Ability to work effectively both independently and as part of a team
7. Must be goal-oriented, able to work under pressure and on tight deadlines, with a good work ethic, willingness, and the initiative to do what needs to be done