Programme Director

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our website.

Within our Consult business, we harness our unique combination of leading-edge, practical construction expertise and project delivery consultancy to unlock the potential in every project. Our values shape the way we consult and define the people we want to join us on our journey. They are:

1. Safety first: Going home safe and well.
2. Client focus: Deliver on our promise.
3. Integrity: Always do the right thing.
4. Create opportunity: For our people to excel.

The programme:

Major multi-year programme opportunity, working in a client-facing delivery partner model, leading a large, direct, and integrated team. This role will be responsible for delivering PMO and programme management consultancy services on this long-term client commission, supporting the development of our people, our client's organisation, and creating an important legacy.

Lead, adapt, and deliver the strategy and business plan for the programme portfolio, ensuring consistency of policy, processes, and procedures in line with group standards.

Your responsibilities will include:

1. Overseeing and promoting effective relationships with all clients, suppliers, partners, and internally across the business unit and the wider group.
2. Promoting and championing the highest standards and adherence to health, safety, and well-being across the portfolio, leading by example and demonstrating outstanding professional behaviours.
3. Utilising deep expertise and knowledge of programme management principles of architecture, governance, reporting, and communication to holistically visualise and influence performance through best practice programme and PMO methodology to deliver the overall programme KPIs and client objectives in a collaborative manner.
4. Providing leadership of the overall strategy, objectives, and delivery of all projects in the programme portfolio, in line with overall Mace strategy and priorities.
5. Driving and implementing strategies, adapting and delivering operational plans for the portfolio of work.
6. Accountable for delivery of annual financial and operating targets for the programme (including KPIs, OKDs, and business outcomes), leading effective cost management, ensuring budgets are met, and utilising data and analysis to drive continuous business improvements.
7. Ownership of the client relationship, strategic planning, budgeting, business operational and resource requirements, programme performance, compliance, and reporting.
8. Accountable for the overall performance and management of related projects in the programme portfolio covering planning, design, construction, monitoring, and commissioning to ensure the programme is delivered on time, budget, and specification.
9. Managing large, complex programmes (size and scale) with country and sometimes multi-country complexity, scope, and impact.
10. Building and sustaining an integrated, collaborative, and high-performance team that proactively anticipates and responds to the requirements of the organisation and key stakeholders.
11. Championing innovation and providing thought leadership across the programme portfolio, advocating new ideas, ways of working, and efficiencies.
12. Leading and implementing strategies for service delivery, championing a culture of good practice and continuous improvement.
13. Working collaboratively towards the common goal of net-zero carbon transition and sharing responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.
14. Demonstrating 'good organisation citizenship' by working in an enterprise-wide way.
15. Championing and driving the strategic implementation of enterprise-wide strategic priorities, initiatives, and transformational change, taking an enterprise-wide leadership view at all times.
16. Leading the programme portfolio by example, setting and working by high standards, guiding and providing direction to the business unit, ensuring a high performing programme portfolio and team that celebrates success and exceeds measurable goals.

You'll need to have:

Relevant degree qualification. Demonstrable track record in establishing and delivering programmes to clients across a range of project/programmes. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. #LI-Hybrid