Programmatic Solutions Consultant, IXEMEA Partnership Team

Advertising is one of the hottest growing areas at Amazon. Our Demand Side Platform (DSP) is becoming increasingly popular with major advertisers worldwide and is competing head-to-head with the big players in the space. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all advertisers can leverage for their programmatic advertising.

We are seeking a Programmatic Solutions Consultant (PSC) to support enterprise self-service clients on the DSP. The PSC will develop and deepen long-term relationships with our enterprise agency and advertiser clients by owning the end-to-end engagement including: training, onboarding and implementation, technical support, and troubleshooting. The PSC will drive strategic consultation of DSP best practices with clients spanning campaign setup/optimization and integrations, serving as a point of escalation and advocate for the client within Amazon.

Proven experience in a client-facing consultative role working with large, complex enterprise customers.

Key job responsibilities

1. Onboarding the DSP into customers' trading desks.
2. Onboarding new traders.
3. Delivering trainings on new product features.
4. Assisting a customer with a beta feature.
5. Consulting in business strategy and planning discussions as well as continuous product usage.
6. Providing oversight in execution of campaign strategy.
7. Developing campaign optimization recommendations and monitoring their impact.
8. Conducting deep dives to determine root causes of issues and informing customers of the best course of action.
9. Defining and improving processes and tools for the PSC team to better serve customers.

BASIC QUALIFICATIONS

• 3+ years of digital advertising and client-facing roles experience.
• Experience analyzing data and best practices to assess performance drivers.
• Experience with annual brand and media planning.

PREFERRED QUALIFICATIONS

• Experience in e-commerce or online advertising.
• Experience in omni-channel marketing, search engine marketing, or search engine optimization.

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