Program Manager - UAE National, MENA Shopping Experience

The PMO Lead will oversee the execution of strategic initiatives, ensuring timely delivery, stakeholder alignment, and risk mitigation. This role focuses on project governance, cross-functional collaboration, and performance tracking to drive impactful outcomes.

Key Responsibilities

• Program Governance: Develop project plans with clear milestones and KPIs, implement governance practices, and monitor initiative progress across stakeholders.
• Cross-functional Coordination: Facilitate collaboration between teams, support project managers, and align interdepartmental efforts to ensure seamless execution.
• Risk and Issue Management: Identify risks, resolve bottlenecks, and escalate critical issues to senior management with actionable solutions.
• Performance Tracking: Establish reporting frameworks, evaluate initiative impact, and provide insights for continuous improvement.

Qualifications and Skills

• Bachelor's degree in Business Administration, Project Management, or a related field (Master's preferred).
• 8-10 years of program/project management experience, ideally in government or strategic initiatives.
• Expertise in project governance, stakeholder management, and risk mitigation.
• Strong communication, analytical, and interpersonal skills.
• Project management certifications (PMP, PRINCE2, or equivalent) are a plus.