Program Manager

Company Description

Are you ready to join us on our exciting transformation journey at the largest bank in the UAE? This is an opportunity to make a real impact on our customers, employees, shareholders, and communities, as part of the FAB team.

We're committed to our grow stronger movement, and as a member of our team, you'll have access to everything you need to advance your career and make a meaningful contribution to our shared success.

If you're looking for a career that will help you stand out and make a difference, now is the time to join us. Let's work together to achieve great things.

Job Description

Job Purpose

To govern and monitor programs/projects and leverage all tools, resources, and processes to ensure they can be delivered on time and within budget.

Key Accountabilities

1. Responsible for the management and success of Program / Project
2. Reviews Business Cases Documents to ensure budget is monitored and value metrics are tracked for Value & Reporting team during project duration
3. Develops and maintains program/project plan by gathering inputs from Delivery team
4. Develops and maintains budget by gathering inputs from Delivery team
5. Manages expectations of stakeholders impacted by program/project
6. Supports project/delivery teams and ensures teams are adhering to PMO processes such as change management, risk & issue management, resource management, of the program/project
7. Ensures all materials can easily be consolidated as required by Portfolio Head
8. Facilitates and participates objectively in governance forums and ensures required stakeholders are present
9. Facilitates and participates objectively in daily for program formulated by work streams.
10. Facilitates and participates objectively in daily/weekly for program formulated by individual projects that are managed by Delivery project manager/lead
11. Proactively tracks and manages all risks, issues and dependencies related to program or project
12. Collects, analyses, and derives insights from data captured during program
13. Constructively challenges decisions and timelines to ensure timely delivery
14. Ensure quality management is embedded throughout program and project lifecycle
15. Works with and provides regular updates to Portfolio Head as needed
16. Maintains transparency on program status and ensures reports are clear and ethical
17. Ensure a true record of the completed project documentation is available on completion of the project

Qualifications

1. University Degree in Technology, Management, or equivalent
2. Total project management experience of 6-10 years
3. Minimum 2-4 years of experience in delivering projects in banks in the role of project management, program manager or portfolio manager
4. Previous experience in managing and working with teams
5. Project Management Certifications (PMP or similar) is a plus

Skills

1. Experience in project management
2. Experience in delivering a series of complex and integrated software product solutions and projects is a plus
3. Experience in handling interdependencies and an ability to proactively resolve issues
4. Experience in governing multiple projects simultaneously
5. Experience in managing various project management delivery methodologies (Agile, Waterfall, Hybrid)
6. Experience of working with a cross-functional team
7. Experience in working with multiple third parties
8. Excellent stakeholder management capability
9. Excellent communication skills
10. Proficient in PPM tools (Clarity), JIRA, MS project.
11. Proficient in Microsoft Office Applications; PowerPoint, Excel, etc.
12. Hands-on experience with Jira, Jira Align and Confluence
13. Good knowledge of budgeting and resource allocation procedures
14. Ability to work in a fast-paced environment, multi-task, and deliver within tight deadlines
15. Willing to learn, collaborate, go the extra mile and demonstrate a high level of integrity with the ability to handle highly confidential information appropriately
16. Demonstrates a high level of integrity and ability to handle highly confidential information appropriately