The Product Owner role is focused on creating and managing a customer loyalty program.
This position requires a strategic thinker with strong product development skills to design a compelling loyalty experience that enhances customer retention and drives engagement with the company's offerings. The Product Owner will collaborate across teams, including marketing, data science, and technology, to develop a rewards program that aligns with the company's vision and customer expectations.
Key Responsibilities:
Develop and execute a loyalty program strategy aligned with business objectives.
Build and manage the loyalty program roadmap, prioritizing features based on customer feedback and market trends.
Collaborate with cross-functional teams to ensure seamless integration of loyalty initiatives.
Analyze customer data to enhance the program, focusing on retention and satisfaction.
Support the launch and go-to-market activities for loyalty-related features.
Qualifications:
3+ years in product ownership, ideally with loyalty program or customer engagement experience.
Proficient in Agile practices and product management tools.