Product Manager- Technology and Transformation

Product Manager - Technology and Transformation

Annual Benefits: Annual Leaves As Per Labour Law, Annual Air Ticket, Medical Insurance, Visa

Vacancy: 1 Vacancy

Job Description: The Product Manager is responsible for developing, managing, and optimizing Products and services within the Shopping Mall ecosystem to meet customer needs and business objectives. Working at the intersection of business, technology, and user experience, this role requires a blend of strategic thinking, technical understanding, innovation, and business acumen to drive customer satisfaction and revenue growth.

Stakeholder Management:

1. Collaborate with cross-functional teams to align Product initiatives with business goals.
2. Serve as the Product ambassador and provide consistent communication regarding all Products.
3. Define and execute complex Product strategies within Shopping Malls Roadmap via full Product Lifecycle Management from ideation to launch and iteration, including Definition, Business case and budgeting, Discovery and Delivery; Market Research Documentation, Squad creation, Business cases and Business approvals, Business Requirement documentation and Product Requirement documentation, cross-functional alignments for all inputs (including CX, UX/UI, Design, Engineering, Marketing, Legal, Security, Finance, Data and Analytics, Technical Teams etc.) to build and launch products.
4. Creation and delivery of the project plan for all Products.

Customer Experience & Engagement:

1. Develop and optimize Products that enhance traffic, consumer retention, and dwell time within Malls, including Digital assets, loyalty programs, and interactive experiences.

Technology & Innovation:

1. Work with Technology Partners (Internal and External), developers, and UX/UI designers to enhance digital platforms.

Desired Candidate Profile:

1. Graduate in Business or Technology industry.
2. Excellent written and verbal communication skills.
3. Analytical and Conceptual thinking.
4. Team orientation.
5. Solution mindset.
6. Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders.
7. Entrepreneurial spirit, with a track record for delivering results in fast-moving and demanding environments.