Position:
Product Innovation Manager
Location:
Dubai/ Europe - Armenia/ UK
Years of Experience:
At least 5+ relevant years
Opportunity:
The Product Innovation Manager role is to provide strategic and tactical planning, Go to Market and pre-sales support for the Tagit Digital Retail Banking portfolio of solutions. The Innovation Manager will be a key part of the team launching Tagit’s new Family banking product designed to (i) help kids and teens build good money habits that will last a lifetime and (ii) help prevent elder financial abuse for seniors when using digital banking. The candidate will conduct primary and secondary research with parents and Gen Z youth and analyze feedback from prospects, customers, stakeholders, and other teams to determine and optimize requirements, features, and end products.
What you will be doing:
- Conduct primary and secondary research with parents and Gen Z youth and analyze feedback from prospects, customers, stakeholders, and other teams to determine and optimize requirements, features, and end products.
- Play a critical role in User Experience and Design and partner with design teams to create delightful customer experiences.
- Work closely to identify and cultivate key markets for Family Banking with the Sales and Marketing teams, supporting new Family Banking sales opportunities through presentations, demonstrations, solutioning, and proposals.
- Understand how to launch a new product to the market and support sales opportunities to establish Tagit’s presence in the market.
- Conduct continuous quantitative and qualitative research to identify opportunities, trends, and competitive landscapes.
- Develop, document, and maintain business requirements through discussions internally and externally, possessing the people skills to identify and execute external briefings, workgroups, focus groups, and related activities to understand the target market.
- Participate in internal strategy and planning sessions for the market with supporting quantitative research and requirements.
- Work with Marketing & Sales to develop the required sales-enablement material for Sales to promote and sell the product(s).
- Provide support to management on key commercial aspects of what will be successful in the market.
What you will bring along:
- 5+ years of proven experience in the above-mentioned skills and requirements.
- Masters/Bachelor’s in management or relevant field.
- Self-driven and motivated.
- Able to take responsibility “end to end” for assigned tasks.
- A working knowledge of banking IT and digital ecosystems.
- Experience working with and/or around the following technology areas: digital solutions, UX/UI design, Agile Development, AI technologies.
- Ability to create and deliver sales presentations to prospects, and solution discussions to determine product fitment to the client’s requirements, working with internal stakeholders to put together a technical and commercial proposal to the client.
- Ability to use all the artifacts and learnings from the sales cycle to write the Statement of Work for the Tagit teams and clients to finalize scope to initiate project execution and as a handover from sales to delivery.
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