Product Designer

Job Title: Senior Product Designer
Duration: 1-year extendable contract
Location: Dubai, UAE

Organization Unit Purpose:
The goal of the Design office is to enable the organization to become the world’s most human-centric bank where customers & business partners can pursue and achieve their goals through exceptionally designed experiences.

Job Purpose:
The candidate will be part of the Design team within the Digital Office organization. In this position, he/she is responsible for designing Digital Experiences and flows based on Design best practices, patterns, and principles. He/she will create all visual components as part of the digital experience with a superb aesthetic sense and lead all aspects of the look and feel of mockups and creative concepts. Collaboration with a team of multidisciplinary designers, researchers, technologists, and business partners is essential.

Job Content:

Creative Leadership

• Lead the overall look and feel of a product, taking ownership in creative executions, deriving the brand personality, and ensuring product alignment to the head of design's vision.

Product Design

• Create wireframes based on requirements.
• In collaboration with Designers, Researchers, and UI engineers, co-create UX within Agile delivery mode.
• Lead workshops with various stakeholders to clarify and refine requirements for design decisions.

Planning

• Estimate efforts based on requirements.
• Plan design workstreams for user experience and information architecture by studying content concepts, strategy, and target audience; envisioning architectural hierarchies, patterns, features, and functionality.

Assessment

• Lead discussions to convert feature-oriented requirements into design backlog items.
• Conduct user testing activities to learn and refine user needs, preferences, objectives, and vocabulary, including card-sorting activities, treejack testing, focus groups, and other techniques as required.
• Assess existing digital experiences in terms of UX consistency, information architecture, navigation, and classification effectiveness.

Collaboration

• Collaborate with other designers and business stakeholders in shaping digital experiences.
• Co-create digital experiences with the support of other designers.
• Support designers in the handover to front-end engineers.

Communication and Feedback

• Communicate and articulate design decisions.
• Pay attention to visual details and organization.
• Collaborate with Front-end engineers, taking and providing comments, and integrate those comments into the designs.
• Interact with business analysts and the product owner for business requirements gathering, communicate designs, and support the business in expressing product specifications from a design perspective.
• Be able to take constructive criticism and adjust designs accordingly.

Education:

• Holding a degree in Graphic Design, Interactive Media Design, or similar.
• Graduate degree a plus; MSc/MA will be considered an asset.
• Experience with Design Thinking, creative outputs, and industry-standard software & prototyping tools.
• Foundation of hands-on, applicable experience in UX/UI or related domains.

Experience:

• 8+ years of experience in a related field.
• Experience in the Banking or Financial industry is considered an asset.
• Experience in the GCC region is considered an asset.

Knowledge & Skills:

• Human Centered Design Practices.
• Designing for Native app UI.
• Designing for web.

Behavioral Competencies:

• A design thinker that is comfortable with vagueness and unknowns.
• A collaborator and co-creator with others.
• An innovative thinker with the ability to challenge.
• Understands, appreciates, and lives User Experience & Information Architecture as a craft.
• Self-motivated and open to feedback, experimentation & learning.
• Passionate about analyzing problems & designing solutions.
• A curious observer who can identify patterns and meaning through design, solutions, and insights.