Process Analyst | Dubai, UAE

Process Analyst

Department: Risk Core

Employment Type: Full Time

Location: UAE

Reporting To: Mennatullah Mustafa

Description

About us:

Tabby creates financial freedom in the way people shop, earn, and save by reshaping their relationship with money. The company's flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA, and Shein, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

About the role:

We are looking for a System Analyst to support the design, improvement, and automation of business workflows across the company. In this role, you will work closely with senior team members to analyze existing processes, identify inefficiencies, and contribute to automation solutions that enhance scalability and efficiency.

This mid-level role is ideal for someone with a strong analytical mindset, process-oriented thinking, and a passion for leveraging automation tools to drive operational excellence. You will play a key role in supporting system implementation, workflow enhancements, and business process improvements.

Key Responsibilities

1. Process Analysis & Optimization

• Analyze existing business processes to identify inefficiencies, bottlenecks, and automation opportunities.
• Assist in mapping workflows, documenting dependencies, and proposing optimizations to enhance efficiency.
• Collaborate with stakeholders to gather process requirements and ensure alignment with business objectives.

• Support the implementation of workflow automation tools, including low-code platforms, APIs, and AI-powered solutions.
• Assist in configuring, testing, and maintaining automated processes within systems.
• Monitor automation performance, troubleshoot issues, and suggest improvements.

• Work closely with business stakeholders to support automation initiatives.
• Collaborate with business teams, product managers, and engineers to ensure automation aligns with company goals.
• Assist in presenting new automated workflows and process changes to end-users.

• Monitor key performance metrics related to process efficiency, automation impact, and operational improvements.
• Identify trends and insights that can drive further optimizations.
• Stay updated on emerging automation technologies and process improvement best practices.

• We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one.
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• Participation in the company's employee stock options program.
• Health Insurance