Private Banking Manager - Commercial Bank of Dubai

DESCRIPTION

Job Purpose:
To efficiently manage, grow, and advise a portfolio of Ultra High Net Worth clients, providing them with the highest quality service and advice. Working with clients to evaluate their financial data and investment objectives in order to recommend and implement the most appropriate investment strategy.

Principal Accountabilities:

Planning:
Devise and implement a realistic annual business plan in aid of achieving annual financial targets.

Target achievement:
Achieve assigned monthly sales and service targets.

Client Service:
Provide the highest quality service by building, maintaining, and growing relationships with clients.

Meet and work with clients to evaluate their financial data and investment objectives in order to recommend and implement the most appropriate investment strategy, understanding each client's financial objectives and providing tailor-made services.

Responsible for the immediate closure of all queries and issues of the wealth customers related to banking products and services.

Reports:
Responsible to provide monthly client portfolio reports to management.

Interdepartmental Coordination:
Actively liaise with various departments to provide and gain leads for prospective business and new clientele. Coordinate with the Legal department to verify all customer contracts.

Ensure all departments coordinate in a timely manner, providing excellent customer service to clients.

Corporate Governance:
Ensure all documentation is completed accurately within the agreed timeframes and that all necessary supporting documents are obtained.

Ensure full compliance with risk policies and procedures to minimize error ratios and customer frauds.

Comply with the Basel II framework for all retail banking operations.

Comply with Anti-Money Laundering requirements.

Ensure that all investment recommendations are made in line with the bank's prescribed investment approach.

REQUIREMENTS

Education and Experience:
Bachelor's Degree in Economics, Finance, or Business Management.

CISI/SCA qualification or equivalent.

10-12 years of experience in Retail Banking, with 5 years of exposure to Private Banking/Wealth Management in the UAE.