Position Overview
Details of the Division and Team:
- Onboarding Specialist is a key first line of defense within a business line from a service and risk management perspective.
- Supports the Wealth Management business for Middle East, Global South Asia & Africa and the Business Management team.
- The role holder will work closely with the local team of Business Heads, Client Advisors [CAs]/Relationship Managers (RM), Compliance, Legal, Anti Financial Crime (AFC), Service Executives and Business Management Team. In addition the role holder will work with the stakeholders (including the Onboarding Specialists, Operations, Compliance and AFC) at the relevant Booking Centres, mainly Switzerland.
- The position will support the Business Management team in primarily client onboarding and reviews, MIS reporting and client document archiving.
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
- Life Insurance
- Accidental Death Insurance
- Permanent Partial Disability Insurance
- Private Medical Insurance for you, your spouse and dependent children
- Flexible working arrangements
- 30 days of annual paid leave, plus public holiday & Flexible Working Arrangement
- DB contributions to DIFC Employee Workplace Savings (DEWS)
Your key responsibilities:
- Responsible for end to end on-boarding new clients and support KYC periodic/event driven review of existing clients in a high quality and timely manner.
- Liaise effectively with client-facing teams (local & Booking Centre); provide strategic guidance as needed around preparation of client documentation, account opening policies, processes and KYC/AML standards.
- Conduct full due diligence with respect to new and existing relationships for the enforcement of controls associated with Know Your Client (KYC) governing documentation for various account types individuals, legal entities and Anti Money Laundering (AML) regulatory requirements.
- Conducting research on new and existing clients, obtaining information from public sources, screening natural persons/entity names against sanctions, adverse news and politically exposed person lists (PCR/Lexis Nexis).
- Collect and verify/corroborate KYC/AML related documentation to perform required regulatory screening. Escalate due-diligence findings to Senior Management and Compliance/AFC where applicable.
- Central point of contact for the Front Office and internal stakeholders (Documentation Unit, AFC/Compliance, Legal and Middle Office Operations) concerning client on-boarding queries and status updates until final client adoption/review locally and at the respective Booking Centres.
- Preparation of comprehensive account opening pack for Business/Compliance/AFC sign offs.
- Handle/oversight of account maintenance activities, passport expiry, and documentation deferral tracking until resolution.
- Maintain DB DIFC Client data base with on boarding details.
- Support Business management Team in Regulatory Reporting and Reconciliation of client list with booking centers on a quarterly basis.
- Remain current and thorough on operational processes, services and Firms systems/applications as applicable in DB DIFC and Booking Centres.
- Ensure adequate support is rendered during regulatory and internal audits.
- Complete remediation/other projects as and when applicable within the stipulated deadlines.
- Highlight any suspicious activity to Head of Business/Business Manager/Office Manager in a timely manner.
- Complete all mandatory and required training.
Your skills and experience:
- At least 5 years of Financial Services experience in similar role including new client adoption and account maintenance
- Advanced MS Excel and analytical skills
- Finance and Accounting background - should be able to understand financial statements
- Has previously worked in Private Banks and supported New Client Onboarding/Periodic Reviews in Gulf regions with exposure to Singapore and Swiss Booking locations.
- Good communication skills
- Knowledge of DFSA Client Classification Requirements preferable
- Minimum education qualification - Graduate
How we will support you:
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career
About us and our teams:
Deutsche Bank is the leading German bank with strong European roots and a global network.
Deutsche Bank & Diversity
Our values define the working environment we strive to create diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
With that, we extend a warm welcome to candidates with disabilities to apply.
Our Bank is committed to ensuring equal opportunities and will facilitate a productive and harmonious work environment for all.
We encourage talented individuals seeking a professional setting that values and accommodates diverse capabilities to submit their applications and be part of our shared commitment to fostering inclusiveness.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.